Waiting time information services: what are the implications of waiting list behaviour for their design?
نویسندگان
چکیده
منابع مشابه
Waiting list behaviour and the consequences for NHS targets
The United Kingdom’s National Health Service (NHS) is investing considerable resources in reducing patient waiting times for elective treatment. This paper describes the development of a waiting list model and its use in a simulation to assess management options. Simulation usually assumes that waiting is adequately described by simple queuing disciplines, typically first-in-first-out. However,...
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Patients' experiences of waiting for treatment have changed dramatically in recent years in the United Kingdom's National Health Service. There has been a substantial reduction in the mean wait but the characteristics of the distributions have also changed significantly, implying a change in priorities and waiting list management. Simulations are often used to assess proposals for investment an...
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ژورنال
عنوان ژورنال: Australian Health Review
سال: 2002
ISSN: 0156-5788
DOI: 10.1071/ah020040a